Clinic Policies
Please review before booking your appointment
At UMA Clinic, our policies are designed to respect your time, our team, and the quality of care we provide.
1. Appointments
- All services are by appointment only
- Please arrive on time to ensure your full treatment session
- Late arrivals may result in shortened sessions
2. Cancellations & Rescheduling
- We require at least 24–48 hours notice for cancellations or rescheduling
- Late cancellations or missed appointments may be subject to a fee
- Repeated no-shows may require prepayment for future bookings
3. Payments
- Payment is due at the time of service
- We accept approved payment methods available at the clinic
- Packages or prepaid sessions must be used within the agreed timeframe
4. Results & Expectations
- Results vary depending on individual conditions, consistency, and lifestyle
- No specific outcome can be guaranteed
- Our goal is to support your skin and body with professional care and consistency
5. Client Responsibility
Clients are responsible for:
- Providing accurate and complete information
- Informing us of any medical conditions, sensitivities, or concerns
- Following recommended pre- and post-treatment care
6. Health & Safety
- Some treatments may not be suitable for certain conditions
- UMA Clinic reserves the right to modify or decline treatment if necessary for safety
7. Conduct
We maintain a respectful and professional environment.
- Inappropriate behavior will not be tolerated
- UMA Clinic reserves the right to refuse service if necessary
8. Packages & Promotions
- Packages are non-transferable unless otherwise specified
- Promotions cannot be combined unless stated
- Expiration dates apply to all packages
9. Personal Belongings
UMA Clinic is not responsible for lost or unattended personal items.
10. Policy Updates
Policies may be updated at any time.
The latest version will always be available on our website.
Contact
UMA Clinic
Email: info@umaclinic.com
Phone: +1 (206) 293-4927